Motorhomes, Towables · Eugene, OR

Sutton RV Parts And Service

★ 4.6 · 169 Google reviews 50 State Hwy 99 N, Eugene, OR 97402
Prices on the lot
Ask what's in stock
Sells
Motorhomes, Towables

About Sutton RV Parts And Service

Sutton RV on the service side handles motorhomes, travel trailers, fifth wheels and toy haulers, from roofs and appliances to slide-outs and awnings. They also sell Airstream, Dutchmen, Forest River and Adventurer, and they honor warranty work on what they sell. Reviews land at 4.6 across 169 ratings, and the service department gets most of the credit. People mention quick appointments, quick work and staff who answer the phone. One camper had a jack fail before a trip and got slipped in first thing the next morning. Another had an air conditioner diagnosed, ordered and installed inside a week under an extended warranty. Reviewers also note they don't push extra work. The parts counter and store come up too, along with financing. Wait times and scheduling show up in the mix, so it's worth calling ahead. Shop work covers air conditioning, batteries, body and trim, brakes, electrical, oil changes, steering and suspension, and tires.

Good to know

  • 4.6 stars from 169 Google reviews
  • Service on motorhomes, trailers and toy haulers
  • Warranty work honored on brands they sell
  • Parts counter and financing available
  • Repairs cover brakes, AC, electrical and tires

Amenities

FinancingService departmentParts counter

Sales hours

Monday8am – 5pm
Tuesday8am – 5pm
Wednesday8am – 5pm
Thursday8am – 5pm
Friday8am – 5pm
Saturday8am – 3pm
SundayClosed

Service and parts departments often keep different hours. Call ahead before a weekend visit.

What renters mention

warranty work · 9responsive staff · 6no overselling · 4quick work · 4trailer repair · 3refrigerator repair · 2parts sourcing · 2lead time · 2
“I generally only leave reviews when I get either really bad service or really good service. In this case, Sutton RV Service Department deserves to be acknowledged for excellent repair work and customer service skills.” – William D., 4 years ago, on Google
“The Sutton RV service department is very professional. Our trailer air conditioner stopped working and was covered under an extended warranty. The service department quickly gave us an appointment to come in and have it diagnosed.” – Escaping R., 5 years ago, on Google
“We purchased an airstream from Sutton RV in June 2021 and had a good experience. Karen our salesperson was excellent and Ron and Kim spent a day on the lot teaching us how to setup and use the trailer.” – Jo C., 5 years ago, on Google

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